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Akron-Canton Airport serves more customers than ever in 2012
Southwest Airlines accounts for more than half of terminal's travelers
by WKSU's GRANT ENGLE

Reporter
Grant Engle
 
Akron-Canton Airport served 1.8 million fliers in 2012.
Courtesy of Chris Wallis
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In The Region:

The merger between Southwest and AirTran airlines appears to be paying off for Akron-Canton Airport.

For the third consecutive year, the airport broke its record for most customers. It served 1.8 million fliers in 2012.

The airport started housing Southwest in 2012, and the airline accounted for more than half of Akron-Canton’s travelers.

Robert Mann is the president of R.W. Mann & Company – an airline consulting firm. He says Southwest offers attractive services for business travelers.

Robert Mann on why Southwest is attracting business customers at Akron-Canton

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“They offer frequent service. They offer non-stops where other people are selling connections. So, if you prized lots of schedule and non-stop service you ended up trying Southwest, and people who tried Southwest generally find it was a better experience than they might have expected."

Mann also points out that Akron-Canton has always offered lower fares than other nearby airports and the addition of Southwest has made the airport’s rates even more competitive.

A spokeswoman from the airport says Akron-Canton is looking at long-term plans to improve its entrance road off of I-77, to add additional parking and to build gates to accommodate the wave of travelers.

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